Terms Of Service

Freeze Fit Terms of Service
Effective Date: 12/02/2025

Welcome to Freeze Fit. These Terms of Service ("Terms") govern your use of our website www.freezefit.com.au (the "Site"), products, and services. By accessing or using our Site and purchasing our products, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Site or services.

1. General Terms
Freeze Fit is a provider of ice baths and related recovery products designed for personal and professional use.
By using our website and purchasing our products, you confirm that you are at least 18 years old or have parental consent to make a purchase.
We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.
2. Orders & Payment
All orders placed through our Site are subject to availability and acceptance by Freeze Fit.
Prices for our products are listed in Australian Dollars (AUD) and include applicable GST unless otherwise stated.
We accept payment via credit/debit card, PayPal, and other approved payment methods.
We reserve the right to refuse or cancel an order if there are issues with payment, fraudulent activity, pricing errors, or stock availability.
3. Shipping & Delivery
We offer shipping within Australia and select international locations. Shipping costs and estimated delivery times are provided at checkout.
Once an order is shipped, we are not responsible for delays caused by couriers, customs processing, or unforeseen circumstances.
If a package is lost or damaged during transit, please contact us at info@freezefit.com.au within 7 days of delivery for assistance.
4. Returns, Refunds & Warranty
We offer a 90-day money-back guarantee on eligible returns. See our Refund & Return Policy for full details.
All Freeze Fit products are covered under a manufacturer’s warranty. If your product arrives defective or develops a fault within the warranty period, we will provide a repair or replacement at no cost.
To initiate a return or warranty claim, email info@freezefit.com.au with your order number and issue details.
5. Product Use & Safety Disclaimer
Health Risks: Ice baths involve exposure to extreme cold, which may pose health risks, including hypothermia, shock, and circulatory issues.
Medical Consultation: If you have any medical conditions (e.g., heart disease, high blood pressure, or circulatory disorders), consult a doctor before using an ice bath.
Proper Use: Freeze Fit products should be used in accordance with the provided user instructions. Misuse of our products is at your own risk.
Liability Waiver: Freeze Fit is not responsible for injuries, medical issues, or damages resulting from improper use of our products.
6. Intellectual Property
All content on our Site, including logos, product descriptions, images, videos, and designs, is the intellectual property of Freeze Fit Pty Ltd.
You may not copy, reproduce, modify, or distribute our content without written permission.
7. Limitation of Liability
To the maximum extent permitted by law, Freeze Fit is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.
Freeze Fit’s total liability for any claim shall not exceed the amount paid for the product in question.
8. Privacy & Data Protection
Your privacy is important to us. We collect and process personal data in accordance with our Privacy Policy.
By using our Site, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.
9. Governing Law & Dispute Resolution
These Terms are governed by the laws of New South Wales, Australia.
Any disputes arising from these Terms shall be resolved through mediation or, if necessary, in the courts of New South Wales.
10. Changes to These Terms
Freeze Fit reserves the right to update or modify these Terms at any time. The latest version will always be available on our Site.
Your continued use of our services after changes are made constitutes acceptance of the updated Terms.
11. Contact Information
For any questions regarding these Terms, please contact us:

Email: info@freezefit.com.au
Website: www.freezefit.com.au

By using Freeze Fit’s products and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Freeze Fit Pty Ltd